Information supplied by You. You warrant that any information which You
have provided to Us and on which We have reasonably relied in assessing any
quotation or estimate of the resources necessary to carry out the work is
accurate. Our quotes are subject to availability at the time the quote was
provided to You. We give no guarantee there will be availability if You book
at a later date.
 Owner or Authorised Agent. You warrant that, in entering into this agreement,
you are either the owner of the Goods or the authorised agent of the owner.
Presence at Loading/Unloading. You will ensure that You or some person on
Your behalf is present when the Goods are loaded or unloaded, except if they
are being unloaded into or loaded from store.
Dangerous Goods. You warrant that the Goods do not include any firearms or
goods which are or may become of a dangerous, corrosive, highly
combustible, explosive, damaging or noxious nature nor likely to encourage
any vermin or pest unless You have disclosed to Us in writing the presence
and nature of any such items prior to them being made available to Us for
loading or storage. We may refuse to remove or store such items. If We
discover any article or substance of this nature after the Goods have been
received by Us, we may take any reasonable action, including destruction or
disposal, as We may think fit without incurring any liability to You.
Fragile Goods and Valuable Items. You will, prior to the commencement of
the removal or storage, given to Us written notice of any Goods which are of
a fragile or brittle nature and which are not readily apparent as such, or which
comprise jewellery, precious objects, works of art, money, collections of items
or precision equipment, in any case, having a value in excess of $500.
Goods Left Behind or Moved in Error. You will ensure that all Goods to be
removed (other than Goods being removed from store) or stored are uplifted
by Us and that none is taken in error or left behind.
Necessary Documents. Obtain at Your own expense, all documents, permits,
permissions, licences, customs documents necessary for the removal to be
completed.
Ensure there is suitable parking available within 10 metres of an appropriate
doorway. Pay for any parking or meter suspension charges or fines incurred
by Us in carrying out the work.
 Arrange proper protection for goods left in unoccupied or unattended
premises, or where other people such as (but not limited to) tenants or
workmen are or will be present.
Prepare adequately and stabilize all appliances or electronic equipment prior
to their removal. Empty, properly defrost and clean refrigerators and deep
freezers. We are not responsible for the contents.
Ensure that the goods are adequately packed or packaged for transportation.
Packing service can be provided by Us upon request. All packaging materials
are at an additional cost.
Carpets and Floor. Arrange for suitable protection or coverings for carpets and
other floor coverings.
 Allow Us to carry out Our responsibilities. Should You assist with any aspect
of the moving of items and damage is caused during this assistance then no
liability shall be held by Us.
Special Requirements. Provide Us with any information reasonably required,
to assist with the free movement of items to be moved, and to advise of any
special requirements or care of particular items.
Special Items. Notify Us before making a booking if You have any of the
following items:
· Any items heavier than 80kg;
· Any items larger than 2.5 metres in length;
· Double door or commercial refrigerator;
· Piano or organ;
· Items made from marble;
· Glass tabletops or cabinets;
· Large pot plants;
· Animal enclosures, fish tanks, etc.;
Sensitive and/or delicate items such as fishing rods;
 Jewellery, watches, trinkets, precious stones or metals, money, deeds,
securities, mobile telephones, portable media and computing devices,
stamps, coins, or goods or collections of any similar kind.
We reserve the right not to move any of the above-listed items (3.15) if we
were not informed of such items at the time of the booking. There may also be
additional charges for moving any of the above items.
You warrant that the goods do not include any firearms or goods which are or
may become of a dangerous, corrosive, highly combustible, explosive,
damaging or noxious nature nor likely to encourage any vermin or pest unless
You have disclosed to Us in writing the presence and nature of any such items
prior to them being made available to Us for loading or storage. We may
refuse to remove or store such items. If we discover any article or substance
of this nature after the goods have been received by Us, We may take any
reasonable action, including destruction or disposal, as We may think fit
without incurring any liability to You.
You should inspect all the goods as they are unloaded and/or relocated. If
there is any loss of or damage to goods that You consider having been caused
by Us, please ensure You notify Our office no later than 24 hours after
completion of the job. Unless You advise Us within 24 hours of completion of
the job, we will not be responsible or liable for any such alleged loss or
damage.
Our staff will not collect used butchers’ paper, boxes or rubbish. It is Your
duty to dispose of these or book Our service of waste disposal.
We expect You to be polite and not rude to Our staff. We reserve the right to
refuse or stop the service, at any point, if You or the people in Your property
are not acting in a professional manner.
We recommend You arrange adequate insurance cover for the goods
submitted for removal transit and/or storage.
Other than by reason of Our negligence or breach of contract, we will not be
liable for any loss or damage, costs or additional charges that may arise from
failure to discharge these responsibilities. You may not withhold any part of
the agreed price, even if there has been any loss, damage, breakage or if there
is any dispute between You and us.